TRAWACO Backend Office Transformation offers the following features
Integrated back-end interface to manage all products and channels (B2C, B2B, and B2E).
Manage users and control their privileges through user roles.
Manage Commission plans and custom commission for your Agent and Corporate Clients.
View real-time journal-like accounting report of any customer account.
API integrations for Accounting and ERP packages to enable accurate & real-time accounting.
Manage all bookings (automated or offline) & further amendments. Search by PNR, passenger name, travel date, booking date, and many more parameters.
Track response times and operations efficiency through real-time reporting.
View secure Access Logs of any individual traveler, agent, or corporate (including IP details, time and logged-in user).
Emulation support provided to make customer booking on call, enabling policy compliance for on-call reservations as well.